FAQ

The installation time varies depending on the type of equipment. For example, power transformers used in substations can take one to two weeks to install.

Yes.

Yes, we can properly pack and load your goods onto trucks.

Our equipment installation includes on-site guidance from professional personnel.

Yes.

Yes, we provide necessary accessories for all our equipment.

We will be attending a large-scale exhibition in the power industry.

5-10 days.

Our equipment manufacturing standards comply with IEC and IEEE standards.

We can customize products based on the information provided by the user.

Our company has nearly 20 employees, and we have dozens of large partner companies.

Negotiation requires a certain number of successful transactions.

Export-specific packaging: Steel strapping + solid wood pallet / fumigated wooden crate + waterproof stretch film + rust-proof packaging, moisture-proof, rust-proof, collision-proof, and seawater corrosion-proof, suitable for long-distance sea and land transportation.

We have been deeply involved in the power industry for many years, possessing large-scale production and stable supply capabilities. Our products have internationally recognized certifications such as ISO9001 quality management system, CE, IEC, and RoHS. Some high-voltage products can provide third-party testing reports, meeting the access standards of power projects in Europe, America, Southeast Asia, the Middle East, Africa, and other countries.

15 years.

Standard hot-dip galvanized power fittings have a service life of over 30 years in normal outdoor environments; composite insulators and insulating accessories are UV-resistant and aging-resistant, with an outdoor service life of 20–25 years. For coastal and highly corrosive environments, enhanced anti-corrosion processes can be implemented.

As long as it's not a custom-made product, you can provide photos of the actual items.

We provide comprehensive installation manuals for all our large-scale equipment.

Our suppliers are located in various provinces and cities across China, including Wenzhou and Lishui in Zhejiang Province, Handan, Cangzhou, Baoding, and Botou in Hebei Province, and Taigu in Shanxi Province.

We support providing small samples free of charge; large samples will incur a cost fee. Sample shipping costs are borne by the buyer. Sample fees will be refunded upon confirmation of the sample and subsequent bulk order.

We can provide OEM services.

We are a trading company.

For regular in-stock products, small-batch trial orders are supported. For customized products, the minimum order quantity will be adjusted according to specifications. We support mixed-category container loading and unloading, facilitating the procurement of electrical and general merchandise and reducing overseas procurement logistics costs.

Standard stock products are shipped within 7–10 days after payment; the production cycle for regular customized products is 15–25 days, and expedited production can be coordinated for large-scale project orders.

Metal power fittings: Made of high-strength cast steel, aluminum alloy, or hot-dip galvanized steel, with high-temperature hot-dip galvanizing being the mainstream method for corrosion protection. They can withstand outdoor acid rain, coastal salt spray, and high-humidity and hot environments. Insulators: Available in ceramic, composite silicone, and glass materials, offering high voltage resistance, anti-flashover protection, and anti-aging properties. Cable accessories: Made of flame-retardant insulating rubber, engineering plastics, or copper-aluminum conductors, meeting insulation and withstand voltage standards.

All high-voltage and line products undergo withstand voltage testing, mechanical tensile testing, and insulation testing before leaving the factory. Parameter data sheets, type test reports, and factory quality inspection certificates can be provided. The parameters are fully matched to the corresponding voltage level (10kV/35kV/110kV, etc.) for engineering use.

Our standard products strictly adhere to IEC international electrotechnical standards and are also compatible with BS British standards, ANSI American standards, DIN German standards, etc. Our products are widely applicable to urban and rural power grids, overhead lines, substations, and photovoltaic and wind power supporting power projects in Southeast Asia, the Middle East, Africa, Latin America, and Europe.

We provide English technical materials, video installation guides, and one-on-one online technical support; for large-scale overseas power projects, we can negotiate offline technical support solutions.

We can provide full-process trade quotations including FOB, CIF, CFR, and DDP to suit customer needs. The standard quotation validity period is 30 days; adjustments will be made in advance if raw material prices fluctuate significantly.

We have stable production lines and raw material inventory. We will provide a production schedule after order confirmation. If the delay is due to our reasons, we can negotiate reductions in shipping costs and discounts to ensure the project schedule for our clients.

Long-term cooperative distributors and large engineering orders can enjoy tiered discounts, payment terms, and priority production scheduling; customers with stable purchasing power year-round can lock in long-term agreement prices to mitigate the risk of raw material price increases.

Core power product categories are kept in stock year-round, with standardized models and specifications, supporting long-term stable repurchase and replenishment; older models can be produced in conjunction with existing products to meet the project's later operation and maintenance replacement needs.

We support shipments from major domestic ports and can deliver to major ports worldwide. We also support overseas warehouse drop shipping and door-to-door transportation, with full logistics tracking and provision of bills of lading and customs clearance documents.

We purchase cargo insurance throughout the entire process and conduct a full inspection and packing before shipment. If any non-human-caused damage or loss occurs upon arrival, we will provide free replacements or negotiate compensation to ensure the integrity of the received goods.

We can process general certificates of origin, FORM A, FORM E, and other free trade agreement certificates of origin to help clients reduce local import tariff costs.

Yes, we can provide complete customs clearance documents including commercial invoices, packing lists, bills of lading, certificates of origin, quality inspection reports, and certification certificates to assist clients with fast customs clearance.